KOI Thé Express (Waterway Point) at Waterway Point
Location: 83 Punggol Central, B1-K2 Waterway Point, Singapore 828761
Floor -1 · Waterway Point
Premium Taiwanese milk tea with the iconic Golden Bubble, served from an express format outlet.
Premium Taiwanese milk tea with the iconic Golden Bubble, served from an express format outlet.
KOI The Express at Waterway Point delivers the celebrated flavours of one of Taiwan's most recognised tea brands in a streamlined format designed for quick service. Founded in Taiwan in 2006, KOI has earned a devoted following for its meticulously crafted milk teas and the legendary Golden Bubble, a signature tapioca pearl known for its distinctively chewy, resilient texture that sets it apart from ordinary boba.The Express concept focuses on KOI's most popular drinks, ensuring that even during peak hours, customers can enjoy their favourite Macchiato series or classic milk tea without a lengthy wait. This outlet offers takeaway and delivery, catering to busy commuters and tea enthusiasts who value both quality and convenience. The menu features the full range of KOI's tea bases, allowing customers to customise sweetness and ice levels to their preference.
Visit KOI The Express at Waterway Point and taste the difference that a decade of tea craftsmanship makes. From its Taiwanese roots to its Singapore presence, KOI remains a benchmark for quality in the bubble tea scene.
Operating Hours
Overall Rating
Based on 225 Google reviews
Negative Reviews
Syafiqah Rahman
Regardless crowded or not, KOI at Waterway Point NEVER likes to open their manual counter. …
Cara Chen
Honestly should just open the manual counter. Ordering from the manual counter is so much faster than the self kiosk. …
Yeo Sue Meng
Stand there almost 5mins with totally no queue at all and yet no one entertain us with the drinks. They just keeps doing their own work and don't even bother to serve customers standing in front of them.
Positive Reviews
Cindy Chia
I would like to compliment Wilson at Koi WWP for his professionalism and friendliness. Wilson is very helpful and patiently assisted me to change to a new loyalty Koi card, transferred the balance from my old card to the new one and took my drink order. Thank you for the pleasant experience.
Darren Cheong
Appreciate team Waterway Point for taking the time to immediately replace my drinks with a gentle smile on their faces. ❤️ Was really really going to re-order. …
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Photo Gallery
KOI Thé Express (Waterway Point)
KOI The
A busy queue of customers waiting outside a KOI The shop. The shop has a modern design with a curved counter and a menu board displayed above. The shop's logo, a stylized tea cup with the letters "KOI The", is visible on the left side of the storefront.
Koi Express
A Koi Express bubble tea shop with a prominent neon sign. The shop has a modern design with a dark counter and decorative elements. Customers are seen ordering at the counter.
KOI The Express
A neon sign for KOI The Express is visible above a counter. A digital display shows the number 70. A staff member is serving a customer.
KOI The Express
A KOI The Express bubble tea shop with a prominent neon sign. Staff are visible behind the counter serving customers. A digital menu board displays various drink options.
Koi The Express
A busy shopping mall interior with a KOI The Express bubble tea shop. People are queuing and ordering at self-service kiosks. The shop has a modern design with a prominent logo and digital menu boards displaying various flavored teas and drinks.
KOI The Express
A KOI The Express shop front with a queue of customers. The shop has a prominent neon sign with the KOI logo and the words "KOI Express The". A digital display shows "96". Behind the counter, a menu board is visible with various drink options. The shop is located in a mall, with other storefronts and signage visible in the background.
Koi Thé beverage advertisement
A dark red iced beverage in a clear plastic cup with the Koi Thé logo, topped with dried hibiscus petals. The drink is placed on a white pedestal against a gradient peach background. Red flowers are scattered around the base. A nutrition label indicating '8% sugar' and 'C' grade is displayed to the left.
Koi Thé Iced Beverage
An iced beverage in a branded cup with the logo 'Koi Thé' sits on a white pedestal. Beside it is a wooden bowl filled with brown sugar cubes, surrounded by granulated sugar. A Nutri-Grade label indicates 'D' and '11% sugar'. The background is a gradient of beige to mauve.
Koi Thé beverage
An iced drink in a clear plastic cup with the Koi Thé logo, featuring a layered appearance with dark base and lighter top, topped with ice. A Nutri-Grade label indicates 'D' grade with 9% sugar.
Koi Thé beverage advertisement
A branded drink cup with the logo 'Koi Thé' sits on a white pedestal against a gradient background. The cup contains a layered beverage topped with caramel drizzle and what appears to be popcorn or crumbled topping. To the left is a Nutri-Grade label indicating 8% sugar, graded D. In front of the cup are two flowers (a yellow daisy and a white daisy) and a wooden scoop holding dark tea leaves.
Koi Thé beverage advertisement
A yellow iced drink in a branded cup with the logo 'Koi Thé' and ice cubes on top. Surrounding the cup are fresh fruits: lychee halves, a whole lychee, and a halved passion fruit with leaves. To the left is a 'Nutri-Grade' label showing A-B-C-D ratings with '8% sugar'. The background is a gradient of light beige to pale green.
Koi Thé beverage advertisement
A plastic cup of iced tea with the Koi Thé logo, surrounded by lychee fruits and a halved passion fruit. A Nutri-Grade label indicating 'C' grade with 8% sugar is displayed to the left.
KOI Thé Drink with Honeycomb and Flowers
A clear plastic cup filled with a yellow beverage, ice, and chrysanthemum flowers. The cup has a black logo and text that reads "KOI Thé". To the left of the cup is a stack of honeycomb dripping with honey. To the right are bouquets of white and yellow chrysanthemums. A red oval sticker on the left reads "Healthier Choice" and "Lower in sugar". The background is a gradient of light beige to light brown.
Sugarcane Drink
A clear plastic cup filled with a yellow beverage, ice, and a lime wedge. The cup has a black logo with the text "KOI Thé" below it. To the left of the cup is a Nutri-Grade label showing a 'C' rating and "9% sugar". A stack of sugarcane stalks is placed to the right of the cup. The background is a gradient of light green to beige.
Assortment of Round Cakes
Five round cakes are arranged on a light wooden surface. The cakes are in different colors: dark gray, light pink, pale yellow, mint green, and white with colorful sprinkles. The cakes appear to be layered or have a textured surface.
Assortment of Macarons
A top-down view of ten macarons arranged in two rows on a wooden background. The top row features macarons with speckled brown, grey, and beige colors. The bottom row displays macarons in pastel shades of green, pink, yellow, and a light brown, with the last macaron being white and decorated with colorful sprinkles.
KOI Thé Drink with Nutri-Grade Label
A close-up of a creamy beverage in a clear plastic cup, topped with small white and yellow flowers. The cup features the KOI Thé logo and branding. To the left of the cup is a Nutri-Grade label indicating a 'D' grade with '8% sugar'. A bouquet of white and yellow chrysanthemums is placed at the base of the cup. The background is a soft, gradient beige.
KOI Thé Drink
A plastic cup filled with iced tea, featuring the KOI Thé logo and a "Healthier Choice: Lower in sugar" sticker. The drink is presented on a white pedestal against a gradient background.
KOI Thé Drink
A clear plastic cup filled with a yellow-orange beverage, ice cubes, and pulp at the bottom. The cup has the KOI Thé logo and name printed on it. To the left of the cup is a Nutri-Grade label indicating a 'C' grade with '10% sugar'. To the right of the cup is a whole yellow fruit and two green leaves. The drink is presented on a white cylindrical stand against a gradient background.
KOI Thé Drink
A refreshing KOI Thé drink with lime and honey, presented with fresh limes and honeycomb. A "Healthier Choice - Lower in sugar" label is visible.
The Straits Times Singapore's Best Customer Service 2023/24
A graphic displaying "THE STRAITS TIMES" at the top, followed by "Singapore's Best Customer Service" in large white text. Below this, in a yellow band, are the numbers "2023/24" and the Statista logo.
KOI Thé Drink
A clear plastic cup filled with a light yellow beverage and ice, featuring the KOI Thé logo. To the left, a red oval sticker indicates "Healthier Choice" and "Lower in sugar." To the right, a stack of honeycomb with dripping honey is displayed. Small white flowers with yellow centers are placed to the left of the cup. The background is a gradient of pink.
Peach Milk Tea
A plastic cup of peach milk tea with ice, branded with the KOI Thé logo. A Nutri-Grade label shows a 'B' rating and '5% sugar'. Two peaches are placed next to the cup.
Strawberry Macaron Seasonal Series
A collection of strawberry and cream macarons are displayed against a light beige background. The macarons are stacked in pairs, with some dusted with cocoa powder. To the right, the text "Strawberry Macaron" is written in a stylized font, with "SEASONAL SERIES" below it in a red banner.
Strawberry Macaron Seasonal Series
A stack of macarons with strawberry, banana, and tea leaf garnishes. A price tag of $9.60 is visible.
Macarons
A collection of macarons with two different color shells: a light tan and a dark grey. The tan macarons have a dark chocolate filling, and the grey macarons appear to have a cream filling with visible specks.
Strawberry Macaron Seasonal Series
A collection of nine macarons arranged in three rows. The macarons are either pink with a dusting of brown powder or cream-colored with a brown filling. The text "Strawberry Macaron SEASONAL SERIES" is displayed in the upper right corner.
Strawberry Macaron
A close-up of two pink macarons, one large and one stacked, dusted with green and brown powder. Next to them are a whole strawberry, a sliced strawberry, and a pile of loose tea leaves with green tea leaves. The text "Strawberry Macaron SEASONAL SERIES" is displayed above the macarons.
Macarons
A stack of green, cream, and white macarons on the left, and two white macarons with colorful sprinkles on the right.
Macarons
A collection of macarons, some are pink and layered with a lighter filling, while others are white with colorful sprinkles and a creamy filling.
Assortment of Macarons
A collection of macarons in pink and beige colors, with chocolate and cream fillings.
KOI Thé Drink with Honeycomb
A clear plastic cup filled with a yellow beverage, ice, and a straw. The cup has the KOI Thé logo and name printed on it. To the left of the cup is a red oval sticker with a pyramid graphic and the text "HEALTHIER CHOICE Lower in sugar". To the right of the cup is a stack of honeycomb pieces on a small plate. The cup is placed on a white pedestal, and a small bouquet of white flowers with yellow centers is positioned behind the pedestal. The background is a gradient of light orange to light blue.
Two cups of bubble tea
Two plastic cups of bubble tea with foam on top. The cups have the brand logo "KOI The" and labels with drink details. One cup is labeled "$4.30 M-Four Seasons Tea" and the other "$3.00 M-Four Seasons Tea".
KOI Thé Drink
A plastic bag from KOI Thé contains two drinks. The bag has the KOI Thé logo printed on it, which is a stylized black 'K' and 'T' intertwined. The drinks appear to be a light yellow and an orange color. In the background, out of focus, is a store with a neon green sign that says 'hot-'.
KOI The Express Drinks
Two takeaway cups with lids from KOI The Express are visible, along with two straws. The cups have labels indicating they contain M-Rice Milk Tea. One label shows a price of $0.00 and the other $6.10. The cups and straws are inside a plastic bag.
Two KOI Thé drinks
Two clear plastic cups filled with iced tea, each with the KOI Thé logo printed on the side. The cups are placed on a reflective surface, possibly a car. The background is blurred, showing what appears to be a parking garage.
KOI Thé EXPRESS Drink
A close-up shot of a KOI Thé EXPRESS drink in a plastic cup, placed inside a translucent plastic bag. The lid of the cup is light brown and features the KOI Thé EXPRESS logo and slogan "Your Daily Beat". A straw is inserted into the cup. The cup and bag appear to be slightly wet, with condensation. The drink is in a white plastic cup. The background shows a blurred interior with a white railing and what appears to be a mobility scooter.
Bubble Tea
A plastic cup filled with a light brown beverage and black tapioca pearls at the bottom. The cup has a clear plastic lid and a straw. A black logo with the text "Koi The" is printed on the side of the cup.
KOI Thé EXPRESS Drink
A hand holds a KOI Thé EXPRESS drink with a straw. The lid has the brand logo and text that reads "Your Daily Beat". A receipt sticker on the lid shows "M-Green Milk Tea" for $5.20.
Kiosk Ordering Sign
A yellow sign with a cartoon character and text reads "Kindly place your order at the KIOSK machine. Thank you." An arrow points to the right. In the background, a person is visible behind a counter, and a screen displays "OPENING IN APRIL".
Promotional Card
A hand holds a promotional card with a cartoon bear wearing sunglasses and sitting on a surfboard. The card has text that reads "Your Daily Beat" and "A KOI a day, bubbling your problems away. Have a Nice Thé with KOI." The background is blurred and appears to be the interior of a shop.
Bubble Tea Shop Counter
A busy bubble tea shop counter with customers ordering and staff preparing drinks. Digital menus display various tea options. The shop has a modern design with neon signage and decorative elements.
Shopping Mall Interior
A wide-angle view of a bustling shopping mall interior. In the foreground, two children are seated on the floor. The mall features polished wooden floors and a high, modern ceiling with reflective elements. Several storefronts are visible, including Dunkin' Donuts and a shop with a prominent "WEST" sign. People are seen walking, shopping, and using escalators in the background.
Bubble Tea in Plastic Bag
A close-up shot of a plastic bag containing several bubble tea cups. The cups are partially visible through the translucent bag, showing layers of liquid and dark tapioca pearls at the bottom. The background is a blurred, patterned surface, possibly a floor.
Bubble Tea Shop Counter
A view of the counter at a bubble tea shop. Staff members are visible behind the counter, and there are digital menu boards displaying drink options. The shop's logo,
Chocolate Boba Drink
A close-up shot of a clear plastic cup filled with a chocolate-colored beverage and black tapioca pearls at the bottom. The cup has text printed on it that reads "Your Daily B".
Peach Juice Drink
A plastic cup filled with peach juice and ice. The cup has a white label with the item name
Self-service kiosks
A person is using a self-service kiosk to make a payment. There are multiple kiosks lined up, each with a touchscreen display and a payment terminal. The screens show promotional graphics and payment instructions. The background shows kitchen equipment.
Two Boba Teas
Two plastic cups of boba tea are shown on a white surface. Both cups have the "KOI Thé" logo printed on them, which features a stylized 'K' and 'O' with a circle in the center. The drinks appear to be a light brown color, and the tapioca pearls are visible at the bottom of each cup. A straw is present in the cup on the left. In the background, a faucet and some greenery are slightly out of focus.
Two bubble tea drinks
Two bubble tea drinks with the KOI Thé logo are placed on a yellow cloth. The drinks have plastic lids and straws.
People in a shopping mall
A group of people are walking through a shopping mall. In the foreground, a couple wearing masks are standing and looking at a phone. To the right, a woman in a blue tank top and shorts is walking. In the background, a large sign reads "WESTWI". Another sign above a shop reads "KOI The".
The Express Neon Sign
A neon sign that reads "The Express" is prominently displayed on a dark pillar. Above the sign, a digital display shows the number "70". In the background, there are illuminated menu boards, a stainless steel appliance, and a person wearing a dark uniform and cap. The overall scene appears to be inside a food establishment.
Bubble Tea Shop Counter
A view of a bubble tea shop counter with a neon sign that says "KO express The". There are digital displays showing numbers, a menu board behind the counter, and a staff member preparing drinks. The counter is illuminated with warm lighting. In front of the counter, there are stanchions and signs indicating a queue area. The shop is located in a mall or indoor shopping area, with reflections of lights and other shops visible in the background.
Bubble Tea Cups
Two bubble tea cups with lids are shown in a plastic bag. The lids have cartoon bears and the text "SG58" and "KOI The". One lid has a price of $0.00 and the other has a price of $4.30. Both are labeled "M-Peanut Butter Seasons" and have a phone number and time stamp.
Bubble Tea Shop Counter
A view of a bubble tea shop counter with a staff member wearing a mask and glasses. To the left, there is a sign promoting the KOI The App 2.0 with a QR code. In front of the staff member, there is a display for a "Sakura Konjacgall" drink. Behind the counter, various machines and dispensers are visible, along with decorative wooden paneling on the wall.
Order Kiosk and Honey Display
A counter display features a cute bear character dressed as a bee, promoting "Wildflower Honey Series." Next to it, an orange sign instructs customers to "Kindly place your order at the KIOSK machine. Thank you." A digital screen displays a promotion for "$1 OFF VERY ORDER" and shows a QR code for ordering. The screen also shows a receipt with items like "Waterway Poing" and "HOT." In the background, a beverage sealing machine and staff are visible.
People queuing at a mall
People are queuing at a food stall and in front of a mall entrance. The food stall has a sign that says "KOI The Express". The mall entrance has a large sign that says "WEST WING" and lists different areas like "VILLAGE SQUARE", "MARKET SQUARE", "THE COVE", "HAPPY PARK", and "WONDERLAND".
KOI The Express
A counter with a menu board displaying various drinks. A neon sign with the words "KOI The Express" is visible on a pillar. Digital displays show numbers "265" and "81".
People queuing at a bubble tea shop
A group of people are standing in line at a KOI The bubble tea shop. The shop has a modern design with a counter where staff are serving customers. A digital display shows the number '62'. The shop's logo is visible on the counter and on a sign.
Bubble Tea Shop Counter
A female employee wearing a face mask and apron stands behind a counter in a bubble tea shop. Various drinks, a bottle of hand sanitizer, and promotional materials are visible on the counter. A menu board is displayed above.
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